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Our website’s purchases may be returned within 14 days of purchase by contacting our support department. We will provide return and shipping instructions for your package. We cannot guarantee the handling and shipping fee; the customer might need to be responsible.
These terms are the terms and conditions we deliver our products to you. Kindly read these terms carefully before submitting your orders.
Our contract with you
Images of each product on our website are for illustration purposes; however, our team makes sure that every color and product display is done accurately. But we cannot guarantee that the displayed colors will accurately reflect the color of the products. Therefore your product might be slightly different from those images.
The delivered product package may vary from the image displayed on our website.
Your right to make changes
If you wish to make any change to the product you ordered from our website kindly contact us. We will inform you of the possibility of making such changes. We will inform you of the possibility of making changes to the product’s price, the timing of delivery, or any other needed change request and further asked you to confirm if you wish to go ahead with the change. In any case, where the change requested cannot be made, or the consequences of making such change are unacceptable to you, you may want to end the contract.
Our right to make changes
We may choose to make changes based on the relevant laws and regulatory requirements.
Providing the products
Your right to end a contract
How to end your contract with us
If you intend to end your contract with us, kindly let us know by doing one of the following:
If, in any case, you end the contract after the product has been dispatched to you or you have already received them, you must return them to us; we will not refund them until the product(s) have been received by us.
We would be responsible for the cost of the return if the products are faulty or misdescribed if you needed the contract based on information on product change, error pricing or description, a delay in delivery, or because you have the legal right to do so because of something we have done wrong.
Suppose you are exercising your right to change your mind. In that case, your refund will be made within 14 days, calculating from the day we confirmed from our warehouse if the product has not been dispatched.
If there is a problem with the product
Prices and payments
Our responsibility for the loss or damages suffered by you
Viruses, hacking and other offenses
How we may use your personal data